support
Medic
Angela Ziegler
Unknown
Hit Points
225225 Health - 0 Armor
A guardian angel to those who come under her care, Dr. Angela Ziegler is a peerless healer, a brilliant scientist, and a staunch advocate for peace.
PRIMARY FIRE
Hold to lock on and heal an ally for 55 health per second. The beam ignores barriers and lingers for 1.3 seconds if the target breaks line of sight or moves out of range. Max range 15 meters. Does not require looking at the target to maintain connection.
PASSIVE
Healing allies with your weapon also heals you for 40% of healing dealt. Effect stacks when healing multiple allies and is affected by healing modifiers.
PASSIVE
Begin regenerating health more quickly. Reduces the time before passive health regeneration starts from 6 to 3 seconds after taking damage.
SECONDARY
Hold to increase an ally's damage dealt by 30%. The beam ignores barriers. Max range 15 meters. Damage is amplified based on when the projectile was fired. Mercy gains ultimate charge equal to the damage she amplifies.
EXTRA
Heal Caduceus Staff's active target for 60 health, doubled to 120 on allies below half health. Can be used regardless of whether the staff is healing or boosting damage. 12 second cooldown.
SECONDARY
Automatic weapon.
SHIFT
Fly towards a targeted ally (alive or dead). While in flight, Jump launches you forward and Crouch launches you upward. Max range 30 meters. 1.5 second cooldown starts after the ability ends. Can be cancelled mid-flight.
E
Revive a dead teammate at full health. 1.75 second cast time with 75% movement speed penalty. The resurrected ally gains 2.25 seconds of invulnerability and can start moving after 1.5 seconds. Line of sight not required after cast begins. 30 second cooldown does not reset on death.
EXTRA
Fall very slowly by holding jump or crouch while airborne. Propelled by her Valkyrie suit, Mercy slows her descent speed to 2 m/s. Can be activated and deactivated at any time while airborne to vary falling speed.
ULTIMATE
Gain the ability to fly freely for 15 seconds. Caduceus Staff beams chain to all nearby allies within 10 meters of the primary target (healing increases to 65 HP/s per target). Guardian Angel range doubled. Caduceus Blaster gains infinite ammo and 100 m/s projectile speed. Passive health regeneration is always active.
PASSIVE
Regenerate health over time after avoiding damage for a short duration.
PRIMARY
An automatic sidearm for emergency personal defense. Fires 5 shots per second dealing 20 damage each (2x headshot). 25 ammo capacity with 1.4 second reload time. Projectile speed 50 m/s. Auto-reloads when not equipped for 1.4 seconds. 100 DPS while firing (78 overall with reload).
PRIMARY
A staff that creates a healing or damage-boosting beam that locks onto allies. Primary fire heals for 55 HP/s, secondary fire amplifies damage dealt by 30%. Beams ignore barriers and linger for 1.3 seconds after breaking line of sight. Max range 15 meters.
SECONDARY
Hold to increase an ally's damage inflicted.
Minor Perks
Angelic Recovery
Mercy receives 15 health per second while Caduceus Staff is attached to a full health ally.
Angelic Resurrection
Mercy gains 100 overhealth for 2 seconds after casting Resurrect. Overhealth decays at 5 HP/s once the duration ends.
Winged Reach
Guardian Angel's range is increased by 30% (to 39 meters).
Divine Momentum
Increases Mercy's travel speed by after cancelling Guardian Angel.
Major Perks
Chain Boost
Secondary fire links to a second nearby ally, allowing simultaneous damage boost on two teammates.
Double Dose
Flash Heal gains an additional charge but its base healing is reduced by 10 (50 default, 100 on low health).
Flash Heal
Flash heal can be used on Caduceus Staff's active target to restore 50 health, tripled on allies below half health.
Launch speed increased by 10% (reverted to previous value).
Removed.
Developer comment: Mercy's Season 2 mobility reduction had an outsized impact on her core gameplay flow. Restoring Guardian Angel's base functionality reestablishes that feel, while removing Divine Momentum addresses the extreme mobility cases that motivated the original change.
New Minor Perk. Guardian Angel's range is increased by 30%.
Moved from Perk to Baseline ability. Cooldown reduced from 15 to 12 seconds. Base healing increased from 50 to 60. Healing multiplier on allies below 50% health reduced from 3x to 2x.
Developer comment: Flash Heal has proven to be a compelling and expressive ability and is now being added to Mercy's base kit. This gives her more reliable on-demand healing while rewarding thoughtful cooldown management. To account for the added power, some of Mercy's baseline healing and mobility have been slightly reduced.
Launch speed reduced by 10%.
New Major Perk. Flash Heal gains an additional charge but its base healing is reduced by 10.
Healing reduced from 60 to 55.
Health regeneration begins sooner.
Sympathetic Recovery passive removed.
Developer comment: With the introduction of the Medic Sub Role Passive, Mercy's Sympathetic Recovery has been replaced with Swift Recovery, which restores faster health regeneration.
New Minor Perk. Increases Mercy's travel speed by 15% after cancelling Guardian Angel.
Removed.
Flash Heal and Resurrect are no longer tied to each others' cooldowns. Flash Heal only restores 50 health, but triples its healing on allies below half health.
New Minor Perk. Mercy gains 100 overhealth after casting Resurrect.
Removed.
Cast time reduced from 0.875 to 0.4 seconds.
Developer comment: The cast time has been shortened to make Flash Heal more responsive for use in emergency situations.
Resurrect can be used on Caduceus Staff's active target to restore 150 health. Doing so incurs a 15 second cooldown.
Guardian Angel's range is increased by 30%.
Secondary Fire links to a second nearby ally.
Mercy receives 15 health per second while Caduceus Staff is attached to a full health ally.
Primary fire healing increased from 55 to 60 health per second. Secondary fire damage boost increased from 25% to 30%.
Base health reduced from 250 to 225.
Developer comment: Mercy's Guardian Angel movement enables her to be highly evasive and difficult to engage with for many heroes, but is also one of the most fun parts of her ability kit so we'd like to keep that strength, so we're moving her to 225 HP and increasing the output of her Caduceus Staff beams.
Base projectile size reduced from 0.25 to 0.2 meters. Total projectile size is now 0.3 meters.
Active duration on jump/crouch cancel reduced from 1.5 to 1 second.
Sympathetic Recovery health recovered increased from 25% to 40% of healing dealt.
Activating Valkyrie no longer disconnects Caduceus Staff from its target.
Developer comment: This is just a small quality-of-life improvement to help keep Mercy healing or powering up her allies without penalty for activating her ultimate.
Secondary fire damage boost reduced from 30 to 25%.
Developer comment: Damage amplification effects have been an often discussed topic lately, and Mercy has been performing strongly at all skill ranks. We're reducing the potency of Mercy's damage boost beam but want to make sure it stays powerful enough to feel like an effective and interesting gameplay choice.
Support role passive healing is now active for the duration of Valkyrie.
Cooldown reduced from 2.5 to 1.5 seconds. Jump and Crouch cancel active ability state duration increased from 1.0 to 1.5 seconds. The Jump and Crouch cancel active ability state can no longer be manually interrupted to begin the cooldown early.
Healing-per-second increased from 45 to 55. Healing is no longer increased for allies under half health.
Developer comment: The increased healing multiplier condition on Caduceus Staff was intended to help Mercy players feel more agency in trying to save critical-health allies and to add depth to the healing mechanic without changing the total time to heal to full health. However, the overall rebalance of the healing values received significant negative feedback.
Cooldown increased from 1.5 to 2.5 seconds. Holding the backwards directional input and canceling the ability with Jump now moves 20% slower.
Developer comment: The cooldown increase is necessary to reduce the greatly increased mobility resulting from the recent rework to the jump cancel.
Healing-per-second reduced from 55 to 45. Healing is increased by 50% for allies under half health.
Regeneration Passive removed. New Sympathetic Recovery Passive: Mercy heals herself for 25% of healing done with the Caduceus Staff.
Developer comment: Replacing Mercy's Regeneration passive with a more interesting interaction was something we wanted to do after all support heroes gained a similar version of it through their Role Passive.
Ammo increased from 20 to 25.
Weapon swap time reduced from 0.5 to 0.35 seconds.
Developer comment: This is a change that will enable Mercy to better defend herself or even go on the offensive at times. In 5v5 these situations occur much more often.
Can now be activated by holding Crouch while airborne.
Pressing Crouch during Guardian Angel now launches you straight up.
Developer comment: Mercy's beta change allowing her to Guardian Angel cancel and boost where she is looking added a substantial amount of flexibility to her movement. However, boosting upward was difficult for many players.
Mercy is no longer automatically launched upward when she reaches her destination. The ability now has a meter that charges up while Guardian Angel is active. Canceling the ability with Jump now launches Mercy in the direction she is facing. Holding backward and canceling launches in the opposite direction.
Developer comment: The previous iteration of Guardian Angel led to less control for the player overall, often launching Mercy into danger or out of Resurrect range.
Will now additionally slow ascent speed if held, not just descent speed. This means you can dampen vertical knockbacks and reduce height from GA vertical boost.
No longer can be canceled using crouch for a big vertical boost. Now automatically launches you upwards if you reach the end of Guardian Angel.
Can now also be canceled by using the crouch key. If this key is used to cancel the ability, Mercy will be launched high into the air.
Developer comment: This is an initial implementation of new functionality designed to give Mercy players more options in how they use Guardian Angel.
Regeneration now increased the Support passive healing by 50%.